Your Rights and Responsibilities

Your rights

  • a thorough examination of your mouth, teeth and gums
  • a full explanation of your treatment options
  • a written treatment plan (including costs) *
  • information about NHS charges displayed in the waiting room
  • advice on how to keep your teeth and gums healthy
  • information about this practice and the services available
  • a care and treatment summary if you decide to transfer to another dentist

You are responsible for

  • giving at least 24 hours notice if you have to cancel or change an appointment. We will not charge you for missed appointments - but if you miss more than 2 appointments we may no longer be able to offer you treatment
  • following your dentists advice to prevent tooth decay and gum disease
  • paying your bill promptly
  • bringing proof of entitlement when claiming help with the cost of NHS treatment. If no proof is shown your eligibility will be checked
  • treating our staff with courtesy and respect ** **

Please note

  • * if your treatment is a 'Band 1' course of treatment or you do not have to pay NHS charges, you will have to ask your dentist to provide this
  • ** we may refust to treat patients who areviolent, fail to paytheir bills or refuse to co-operate during treatment. In this case, we will the patient and NHS Haringey

Appointments

If you ask for an appointment, we will try to offer you one as soon as possible at a convenient time. You can make an appointment by phoning 020 8800 7373.

Click here to view information regarding our opening hours.

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